Terms & Conditions
Last Updated: [9-15-2026]
Welcome to Risenmed.
These Terms & Conditions govern your use of our website and your interaction with the information and product-related content provided through the website.
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
1. About Our Website
Our website provides information about Ostomy and Dressing products and related care information.
The information provided on the website is intended to help visitors understand our products and services and to make it easier to contact our team.
The website does not replace advice from a qualified healthcare professional.
2. Use of the Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorised access to the website
- Interfere with website security or functionality
- Introduce malicious software or harmful code
- Copy or misuse website content without permission
- Use the website in a way that could damage our business or reputation
- Submit false, misleading, or fraudulent information
We reserve the right to restrict or suspend access to the website where we reasonably believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that information about our Ostomy and Dressing products is accurate and useful.
However, product availability, specifications, packaging, descriptions, images, and other information may change from time to time.
We do not guarantee that every product description or website detail will always be complete, current, or error-free.
Where appropriate, please confirm product details with our team before making a purchasing or product-related decision.
4. Medical Information Disclaimer
Information provided on this website is for general educational and informational purposes only.
Information about Ostomies, Dressings, and related products should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Every individual’s care needs may be different.
If you have concerns about your health, wound, stoma, dressing requirements, or product suitability, you should consult a qualified healthcare professional.
Do not delay seeking professional medical advice because of information obtained from this website.
5. Product Suitability
We provide general product information to help visitors understand available Ostomy and Dressing solutions.
However, we cannot determine whether a particular product is suitable for an individual’s specific medical circumstances unless this is assessed through an appropriate professional process.
Users are responsible for obtaining appropriate professional advice where necessary.
Always follow the instructions supplied with a product and any advice provided by your healthcare professional.
6. Product Availability
We may change, update, add, or remove products from our website at any time.
The appearance of a product on the website does not necessarily mean that the product is currently available for purchase.
If you are interested in a specific product, please contact us to confirm current availability and product details.
7. Website Accuracy
We aim to keep the information on our website accurate and up to date.
However, we do not guarantee that:
- All information is completely accurate at all times
- The website will always be available
- The website will be free from errors
- All website content will remain unchanged
- The website will be compatible with every device or browser
We may correct, update, or remove website content without prior notice.
8. Intellectual Property
Unless otherwise stated, the content on this website is owned by or licensed to [Company Name].
This may include:
- Website text
- Logos
- Branding
- Graphics
- Images
- Product descriptions
- Page layouts
- Other website materials
You may view and use the website for your personal or legitimate business information purposes.
You must not reproduce, copy, distribute, modify, publish, or commercially exploit website content without our prior written permission, unless permitted by applicable law.
9. Third-Party Links
Our website may contain links to third-party websites or resources.
These links are provided for convenience or additional information.
We do not control third-party websites and are not responsible for their:
- Content
- Accuracy
- Availability
- Security
- Privacy practices
- Terms and conditions
Visiting a third-party website is at your own discretion and risk.
10. Website Security
We take reasonable steps to maintain the security and functionality of our website.
However, we cannot guarantee that the website will always be free from viruses, malware, security vulnerabilities, or other harmful elements.
You are responsible for using appropriate security measures on your own device when accessing the website.
11. Limitation of Liability
To the extent permitted by applicable law, [Company Name] will not be responsible for losses or damages arising from your use of, or reliance on, information provided through this website where such liability cannot reasonably be attributed to us.
This includes, where permitted by law, losses resulting from:
- Website interruptions
- Technical problems
- Reliance on general information
- Third-party websites
- Inaccurate or outdated information
- Unauthorised access beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.
12. No Professional Medical Relationship
Use of this website does not create a doctor-patient, nurse-patient, or other professional healthcare relationship between you and [Company Name].
The website provides general information about Ostomy and Dressing products and does not provide individual medical diagnosis or treatment.
For personal medical advice, please consult an appropriately qualified healthcare professional.
13. Communications and Enquiries
When you contact us through our website, email, telephone, or another communication channel, you agree to provide information that is accurate and not misleading.
We will make reasonable efforts to respond to enquiries.
However, response times may vary depending on the nature and volume of enquiries received.
Submitting an enquiry does not automatically create a contractual relationship between you and [Company Name].
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect and use personal information.
By using the website, you acknowledge that you have reviewed our Privacy Policy.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this page unless otherwise stated.
We recommend checking this page periodically to stay informed about the current Terms & Conditions.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which [Company Name] is legally established, unless applicable law requires otherwise.
Where the business operates across multiple jurisdictions, the appropriate governing law and jurisdiction should be confirmed with qualified legal counsel.
17. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or removed to the extent necessary.
The remaining provisions will continue to remain in effect.
18. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any other policies expressly referenced on this website, constitute the terms governing your use of the website.
They replace any previous general terms relating to your use of this website, unless otherwise stated.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: [Your Email Address]
Bangladesh Office:
[Bangladesh Address]
UK Office:
[UK Address]
Bangladesh Phone: [Bangladesh Phone Number]
UK Phone: [UK Phone Number]
20. Acceptance
By accessing and using this website, you confirm that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these terms, please discontinue use of the website.
